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来源:环球雅思学校
小编:环球雅思 494“服务”,是雅思G类小作文常考主题,涉及场景包括购物、餐厅、酒店等,常见写作任务是对服务质量表示感谢或不满,备考要点是准备相应的故事情节。
只要用心做真题,就会发现,G类阅读的很多文章,正是G类小作文的最佳素材来源!
本期内容来自剑14G类Test2-Reading-Section1-1,内容是对酒店的评价,包含与酒店服务相关的大量话题词汇和观点,非常适合回答以下小作文题目:
学习方法建议:阅读中文译文,吸收观点,阅读英文原文,标记词汇,做笔记,组织自己的语言练写。
Five reviews of the Wellington Hotel
My husband and l first stayed at the Wellington a few years ago, and we've returned every year since then. When we arrive and check in, we're always treated like old friends by the staff, so we very much feel at home. Our one disappointment during our last visit was that our room overlooked the car park, but that didn't spoil our stay.
译文:几年前,我和丈夫第一次来,那之后每年都回来。当我们到达并办理入住手续时,工作人员总是像老朋友一样对待我们,让我们感到宾至如归。上次入住期间的一件令人失望的事情是,我们的房间外面是停车场,但这并没有影响什么。
The hotel hardly seems to have changed in the last hundred years, and we prefer that to many modern hotels, which tend to look the same as each other. The Wellington has character! Our room was very comfortable and quite spacious. We can strongly recommend the breakfast, though we had to wait for a table as the hotel was so full. That was a bit annoying, and there was also nowhere to sit in the lounge.
译文:在过去的一百年里,这家酒店似乎都没怎么变,我们更喜欢这样,不像现代酒店往往看起来都一样。惠灵顿有特色!我们的房间很舒服,也很宽敞。我们强烈推荐早餐,虽然不得不等位,因为酒店太满了。这有点烦人,而且大堂休息区也没有地方坐。
We made our reservation by phone without problem, but when we arrived the receptionist couldn't see it on the computer system. Luckily there was a room available. It wasn't quite what we would have chosen, but it was a pleasure to sit in it with a cup of tea, and look out at the swimmers and surfers in the sea.
译文:我们电话预订很顺利,但是到达时前台在系统里看不到。幸好有个空房间。它和我们选的不太一样,但坐在里面喝杯茶,看着海里的游泳者和冲浪者,是一种享受。
We'd be happy to stay at the Wellington again. Although there's nothing special about the rooms, the view from the lounge is lovely, and the restaurant staff were friendly and efficient. Breakfast was a highlight -- there was so much on offer we could hardly decide what to eat. We'd stay another time just for that!
译文:我们很乐意再次入住惠灵顿酒店。虽然房间没有什么特别之处,但大堂休息区外面的景色很美,餐厅工作人员友好而高效。早餐是一大亮点——提供的东西太多了,我们几乎无法决定吃什么。我们会专为了早餐再来一次!
The staff all did their jobs efficiently, and were very helpful when we asked for information about the area. The only difficulty we had was making our reservation online - it wasn't clear whether payment for our deposit went through or not, and l had to call the hotel to find out. Still, once we'd arrived, everything went very smoothly, and we had a delicious dinner in the restaurant.
译文:所有工作人员都很高效,当我们询问有关该地区的信息时,他们非常乐于助人。我们遇到的唯一困难是在线预订,不清楚押金是否支付成功,不得不打电话查询。尽管如此,我们到达之后一切都很顺利,我们在餐厅享用了美味的晚餐。
观点总结:
好的服务:工作人员态度友善,乐于助人;预订酒店风格特别;餐食丰富;风景优美;
不尽如人意:房间不理想;用餐要等位;预订遇到问题。